Infor, a leading industry cloud company, has introduced its Infor Enterprise Automation solution, a suite of Infor Operating Service (Infor OS) multi-tenant cloud services built on Amazon Web Services (AWS). This offering is designed to assist companies in rapidly expanding their automation capabilities by seamlessly integrating data integration, artificial intelligence (AI)/machine learning (ML), and robotic process automation (RPA) capabilities into a unified platform.
With Infor Enterprise Automation, organizations can enhance enterprise resource planning (ERP) automation across diverse applications, achieving quicker business results while minimizing integration complexities and costs.
The solution empowers customers to create an array of automation processes that directly interact with Infor CloudSuites or other applications without human intervention.
Infor’s Enterprise Automation solution consolidates automation capabilities into a single composable platform, Infor OS, which facilitates back-end automation, decision automation, and front-end automation. The release of Infor RPA completes this comprehensive automation suite, addressing front-end automation, decision automation, and back-end automation.
Front-end automation encompasses labor-intensive, rule-based, and high-volume tasks that are integral to completing various business processes.
Decision automation is facilitated through natural language processing (NLP) and machine learning services, streamlining task execution, recommending next-best actions, and predicting potential issues.
Back-end automation is managed via Infor iPaaS (integration platform-as-a-service), offering integration services for workflow development, execution, and governance, connecting on-premises and cloud-based applications within or across multiple organizations.
Holger Mueller, Vice President & Principal Analyst at Constellation Research, stated, “There are not enough developers to build all the enterprise automation that enterprises need today, and business users are frustrated about missing out on automation. With robotic process automation (RPA) and other low-code capabilities, enterprise users can take over and own their automation destiny, and solutions such as Infor Enterprise Automation help them with that.”
Infor’s Enterprise Automation solution aims to address the challenges associated with deploying end-to-end automation and achieving RPA success. By integrating all automation technologies through a unified platform, Infor OS, and offering a comprehensive set of components for developing and deploying bots, Infor provides customers with the tools to scale value-driven automation across various business processes.
Infor offers industry-specific RPA flows for select Infor CloudSuites, ensuring customers realize immediate return on investment (ROI). The company’s straightforward and flexible pricing model, based on execution hours, encourages business users and IT professionals to create automation flows effectively.
Rick Rider, Infor Senior Vice President of Product Management, highlighted the solution’s goal of providing customers with a platform to continue their automation journey without requiring extensive development expertise or significant prerequisites and costs.
Infor’s Enterprise Automation solution aims to empower organizations to embrace automation and enhance operational efficiency, ultimately driving growth and competitiveness.